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Cohen Scientific International, Inc. Privacy Statement General information CSI respects the privacy of our customers, business partners, employees and job applicants, and other visitors to our websites who may choose to provide personal information. We recognize the need for appropriate protections and management of personal information that you provide to us. This Privacy Statement will assist you to understand what types of information we may collect, how that information may be used, and with whom the information may be shared. Scope This Privacy Statement applies to Cohen Scientific International, Inc. (including its divisions and wholly-owned subsidiaries) worldwide. Information we may process about clients of our customers is dealt with separately. For details of this please see the section entitled "Personal information of our customer's clients" below. What personal information does CSI process? Personal Information is information that identifies or can identify a specific individual. CSI may collect information about individuals such as their name, address, telephone number or e-mail address. CSI may collect certain personal information from customers, business partners, employees and candidates for employment. CSI does not collect personal information when you visit CSI's web sites unless you choose to provide it to CSI. Customers and Business Partners — On CSI web sites you can request information, register to a secure extranet site to obtain access to product information, support, services, and training. CSI will collect personal information from you for these purposes. The types of information you provide to CSI on these pages may include name, address, phone number, e-mail address, user IDs and passwords, and contact preferences. How does CSI use customer and business partner personal information? CSI will use personal information to provide customers and business partners with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes. Personal information collected online may be combined with information you provide to CSI through other sources such as trade shows or seminars. We may also use it to contact you by electronic or other means such as telephone or mail, to tell you about products and services of CSI or its subsidiaries and divisions, or, if we think this may interest you, of other parties. How does CSI use employee, contractor and job applicant personal information? CSI uses personal information of its employees, contractors, and job applicants for a variety of human resources and similar functions, including job applications and hiring programs, compensation and benefit programs, performance appraisals, training, business travel, expense and tuition reimbursement, identification cards, access to CSI facilities and computer networks, employee profiles, internal employee directories, human resources recordkeeping, compliance with legal requirements and other employment related purposes. Unless permitted by relevant laws, or you have agreed to this, CSI does not use your personal information for a purpose other than as provided in this Privacy Statement or for the stated purpose identified at the time such information is collected, received or stored. Where appropriate under applicable laws, you will be given a more detailed explanation of these data uses at the relevant time. Personal information given to CSI may be transferred within CSI or to its appointed business partners or service providers across state and country borders for efficient data consolidation, storage and simplified information management in accordance with applicable law. We will place appropriate restrictions on the recipients and require them to adequately protect the information according to relevant laws. With whom does CSI share personal information? CSI contracts with third party service providers and suppliers to deliver complete products, services and customer solutions. CSI may share personal information with its service providers and suppliers for the sole purpose and only to the extent needed to support the customers' business needs. Service providers and suppliers are required to keep confidential and secure the personal information received from CSI and may not use it for any purpose other than as originally intended. Human resources data may be shared with third party vendors for the exclusive purpose of enabling the vendor to provide service or support to CSI in connection with these human resources programs and functions. Personal data concerning CSI employees is not shared with third parties for non-employment related purposes, unless disclosure of such information is reasonably necessary to comply with any applicable law, legal process, or enforceable governmental inquiry. Third party vendors, service providers and suppliers receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Statement. However, unless otherwise dictated by law or agreement, CSI is not responsible for any improper use by such parties. Unless permitted by relevant laws, or you have agreed to this, CSI will not share personal information you provided to CSI with any other third parties without your permission, or sell, trade or lease your personal information to others, except as provided in this Privacy Statement. Choice and consent CSI does not require that customers, business partners or non-employee visitors to CSI websites provide CSI with personal information. The decision to provide personal information is voluntary. If you do not wish to provide the personal information requested, however, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested. To exercise any opt out rights under applicable laws, please notify CSI of your desire to do so at CSI, P.O. Box 55526, Hayward, CA, 94545 USA. It may take a reasonable period of time to process your request. CSI employees and applicants for employment are required to provide CSI with personal information as a condition of employment, or applying for employment, with CSI. This information is used by CSI and may be shared with third party vendors in connection with CSI's administration of its human resources programs and functions consistent with the terms of this Privacy Statement and applicable law. Sensitive information Sensitive information is defined as personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or information specifying the sex life of the individual. CSI does not request or receive sensitive information from visitors to our web sites. CSI may receive sensitive information such as medical or health conditions, or race and ethnic data regarding its employees or their dependents in connection with the administration of its health and welfare benefit plans, or as part of government mandated recordkeeping requirements where required by law. Such information will not be shared with third parties except as permitted by applicable law or as required in connection with the administration of human resources programs. In addition, sensitive information that has not been made public by an affected employee will not be used for a purpose other than its original purpose without the employee's approval unless allowed under applicable law. Where appropriate under applicable laws, you will be given a more detailed explanation of sensitive information uses at the relevant time. Security of personal information CSI is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, CSI employs industry-standard controls including physical and logical access controls, Internet firewalls, intrusion detection, anti-virus protection, and network monitoring, and, where appropriate, Secure Socket Layer (SSL) or similarly encrypted browsers. In addition, access to sensitive information as defined in this Privacy Statement is limited to those individuals and agents having a need to know. Other information/logging CSI may use the services of a third party vendor to help us measure the effectiveness of our advertising and how visitors use cohenscientific.com. To do this, we may use web beacons and cookies provided by this vendor on this site. The type of information we collect includes the pages visited, navigation patterns, etc. This information helps us learn things such as what product information is of most interest to our customers, and what kinds of offers our customers like to see. Although the vendor logs the information coming from our site on our behalf, CSI controls how that data may and may not be used. Websites of CSI subsidiaries or divisions may use similar tracking tools for similar internal business purposes only. These websites may not offer this opt-out functionality. Links to non-CSI websites and third parties The CSI websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the CSI web site. CSI does not control those sites or their privacy practices, which may differ from CSI's. We do not endorse or make any representations about third party websites. The personal data you choose to give to unrelated third parties is not covered by the CSI Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Verification CSI will engage in periodic self-assessment to verify that it continues to be in compliance with this Privacy Statement. Contact information If you have any questions or comments regarding this Privacy Statement or believe that the privacy of your personal information has not been respected, you may make a written submission to the attention of CSI, P.O. Box 55526, Hayward, CA, 94545 USA. Personal information of our customers' clients Changes to this statement CSI will review and update this Statement periodically, and will note the date of its most recent revision below. Revised: December 2008 |
